Zappos Culture Book: Creating a Compassion Brand I covered SXSW Interactive this year for
Advertising Age Magazine. That's where I encountered Tony Hsieh,
CEO of Zappos. He has
built one of the most successful online companies in the world based on
delivering remarkable service. Zappos is a web-based shoe emporium and the
epitome of a
compassion brand. Hsieh cultivates a creative workforce as a way to
empower employees. This slideshow explains how he does it by taking a look
at the Zappos Culture Book.
Riveting Photos of Inauguration: Valentine for A New President
Recently, I had the opportunity to team up with award-winning photographer
Catherine Karnow. She travels the globe photographing rare and often
surprising aspects of world cultures. She attended the inauguration and
returned with these powerful photographs. Through Karnow's lens, we witness
an emotional shift among Americans who attended the inauguration. It's a
Valentine for President Obama. See for yourself what a "new day" looks like
on the faces of average citizens.
